VIABELLAITALIA.COM carries out Worldwide shipments, as well as within Italy, through International Courier Service DHL, UPS, Fed-Ex, Sagawa, EMS Service, SF express, HK Post  and through courier YAMATO.

Please note, couriers will not deliver to P.O. Boxes.

a) DDP o DDU SHIPMENTS

Goods leaving from EU warehouse

• DDP (Delivery Duty Paid) EU countries are subjected to VAT tax and this is already added to the price of the purchase for goods shipped from EU. Andorra, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Great Britain (UK), Greece, Greenland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain,Sweden and Hungary.

• DDU (Delivery Duty Unpaid) Countries outside of the UE are not subjected to the VAT tax on the price of the purchase, but are at the customer's expense import duties, local taxes and customs fees.

Goods leaving from Extra EU warehouse

• DDU (Delivery Duty Unpaid) All the Countries are not subjected to the VAT tax on the price of the purchase, but are at the customer's expense import duties, local taxes and customs fees. Customers can ask ViaBellaItalia for help in managing those expenses.

b) SHIPMENT FEES *

The shipment fees for each item will be automatically added in the chart. 

FREE WORLDWIDE SHIPMENT FOR ORDERS OVER € 2000,00 but cars and motorcycle

SHIPMENT INFORMATION

a) SHIPMENT TRACKING

As soon as the merchandise is shipped, VIABELLAITALIA.COM sends an e-mail with the tracking number of the shipment provided by the courier.

The customer can check the state of the shipment on the site of the courier by typing the tracking number of the shipment in the proper field. In this way the precise and updated movements of the shipment will be shown. Otherwise an e-mail can be sent to info@viabellaitalia.com, and our agents will provide the customer with the state of the delivery.

b) SHIPMENT INSURANCE

The shipments of VIABELLAITALIA.COM can be insured against theft and accidental damage. Once the shipment reaches its destination the insurance loses its validity.

When the goods are delivered, the customer is asked to carefully examine the package before signing the  effective receipt of the goods. The packages of  VIABELLAITALIA.COM are carefully wrapped up.

If the package looks like tampered or if the adhesive tape turns out not to be intact, the customer is asked to sign the receipt adding the words  “WITH RESERVATIONS”. Otherwise the customer can refuse the delivery.

If, for any reason, the shipment cannot be successfully delivered  to the address provided by the customer in the sales contract, the package will be returned to the sender at the customer’s expense. These amounts will be deducted from a potential refund due to the customer by VIABELLAITALIA.COM.

c) SHIPMENT DATE

Orders paid via bank transfer are shipped only after the transfer being credited on VIABELLAITALIA.COM’s current account. 

Every VIABELLAITALIA.COM’s shipment includes an official invoice  that declares the value of every  single item in Euro. Invoices for items in sales state the discounted prices.